FINRA Broker-Dealer Compliance Checklist

Last updated: 2026-04-09 — ComplianceStack Editorial Team

21 items
Progress 0 of 21 reviewed

FINRA ordered 8.3 million in fines and .2 million in restitution in 2023. Supervisory failures, inadequate AML programs, and suitability violations account for the majority of enforcement actions against broker-dealers. FINRA's 2024-2026 examination priorities specifically call out complex products, digital assets, and Regulation Best Interest (Reg BI) compliance as examination targets. This checklist covers the 21 requirements that appear most frequently in FINRA disciplinary actions and examination deficiency letters.

Priority Legend:
● Critical ● High ● Medium ● Ongoing

FINRA Compliance Checklist for Broker-Dealers

1

Establish and maintain a Written Supervisory Procedures (WSP) manual that covers all business lines

Critical 2-3 weeks

WSPs must describe supervisory procedures for every business activity the firm conducts. Generic industry templates are routinely cited in FINRA exams — your WSP must reflect your firm's actual products, platforms, and workflows. Review and update after every new product launch or business line change.

FINRA Rules 3110, 3120; NASD Rule 3010 (legacy)
2

Designate qualified registered principals for each business line requiring supervision

Critical 1-2 days

Every registered representative must be supervised by a registered principal with the appropriate license for that activity (Series 24, Series 9/10, Series 4, Series 23, etc.). Document the supervisory chain for each business line. Supervisory gaps are a primary FINRA exam finding.

FINRA Rule 3110(a); Rules 3130-3131
3

Implement Regulation Best Interest (Reg BI) compliance procedures for retail customer recommendations

Critical 3-5 days

For any recommendation to retail customers, you must: make reasonable care that it is in the customer's best interest, mitigate conflicts of interest, document compliance, and provide Form CRS. Reg BI applies to recommendations of securities, investment strategies, account types, and rollovers.

Exchange Act Rules 15l-1, 17a-14; FINRA Rule 2111 (suitability, still applies to institutional)
4

File and maintain current Form CRS (Customer Relationship Summary) for retail customers

Critical 2 days

Form CRS must be delivered to retail customers before or at the time a recommendation is made. It must be filed with FINRA, posted on your website, and updated within 30 days of a material change. The SEC has brought enforcement actions for late filing and inadequate content.

Exchange Act Rule 17a-14; Reg BI
5

Maintain net capital compliance with Rule 15c3-1 at all times

Critical Ongoing

Broker-dealers must maintain a minimum net capital of 50,000 (general broker-dealers) or the alternative method minimum. Compute net capital daily. File FOCUS Reports (Form X-17A-5) quarterly and annually. Net capital deficiencies must be reported to FINRA within 24 hours.

Exchange Act Rule 15c3-1; SEA Rule 17a-11 (notification)
6

Establish an AML program meeting BSA/FinCEN and FINRA Rule 4370 requirements

Critical 1-2 weeks

Every FINRA member must have a written AML program that includes: customer identification procedures, risk-based customer due diligence, monitoring for suspicious activity, SAR filing within 30 days of detection, independent testing annually, and designation of an AML Compliance Officer.

FINRA Rule 3310; BSA 31 U.S.C. § 5318; FinCEN CDD Rule
7

Register all associated persons with the required FINRA licenses before conducting regulated activities

Critical Ongoing

Any person engaging in the securities business must be appropriately registered. Common errors: representatives performing activities before exam completion, principals not registered for all activities they supervise, gaps in registration for new products (e.g., crypto-related activities). Use the CRD/IARD system to verify current registration.

Exchange Act § 15(b); FINRA Rule 1220; Rule 1230
8

Implement a trade surveillance and order review program for manipulative trading

Critical 3-5 days

Broker-dealers must surveil for wash trades, layering, spoofing, front-running, and marking the close. FINRA's Market Regulation surveillance program cross-checks member firm activity. Document your surveillance methodology and review results at least monthly.

FINRA Rule 3110; Exchange Act § 9(a)(2), § 10(b)
9

Establish communication review procedures for electronic and written communications

High 3-5 days

All customer communications must be supervised. Electronic communications (email, text, social media, chat platforms) require a review program. Firms allowing registered persons to use personal devices must have a bring-your-own-device (BYOD) policy and be able to capture and archive all business communications.

FINRA Rules 2210, 4511, 4512; Rule 17a-4 (electronic records)
10

File FOCUS Reports on a timely basis (quarterly for most firms, monthly for others)

High Ongoing

FOCUS Part II (general broker-dealers) or FOCUS Part IIA (introducing brokers) must be filed within 17 business days of quarter end. Firms with net capital under 50,000 file monthly. Year-end FOCUS must be accompanied by audited financial statements within 60 days.

Exchange Act Rule 17a-5; FOCUS Report Instructions
11

Maintain customer account records meeting Rule 4512 requirements

High Ongoing

Required records for each customer account include: name, address, date of birth, social security number, employment, annual income, net worth, investment objectives, and risk tolerance. Records must be collected at account opening and updated within 36 months or upon material change.

FINRA Rule 4512; Exchange Act Rule 17a-3(a)(17)
12

Implement a margin compliance program under Regulation T and FINRA Rule 4210

High 2-3 days

Initial margin requirements are set by Reg T (50% for equities). FINRA Rule 4210 sets maintenance margin requirements (25% for long positions). Margin calls must be met within specified timeframes. Portfolio margin accounts have different requirements. Pattern day trader rules apply to accounts with >3 day trades in 5 business days.

FINRA Rule 4210; Reg T (12 CFR 220)
13

Review suitability and Reg BI compliance for complex product recommendations

High Ongoing

Complex products — structured products, non-traded REITs, leveraged ETFs, variable annuities, options, and digital assets — require heightened suitability analysis. Document the basis for the recommendation, the customer's investment profile, and why the product is in their best interest.

FINRA Rule 2111; Reg BI Rule 15l-1; FINRA Regulatory Notice 12-03
14

Conduct annual compliance meetings for all registered persons (Rule 3110)

High 1 day per year

Firms must hold annual compliance meetings covering: regulatory changes, examination findings from the prior year, WSP updates, AML reminders, and current FINRA examination priorities. Document attendance and topics covered. Failure to conduct annual meetings is a recurring exam finding.

FINRA Rule 3110(a)(7)
15

Implement a business continuity plan and test it annually (Rule 4370)

High 2-3 days

Your BCP must cover: data backup, business operations at alternative locations, customer access to funds and securities, regulatory reporting, and communication with FINRA. File your emergency contact information and BCP summary with FINRA. Update the plan after material business changes.

FINRA Rule 4370
16

Review outside business activity (OBA) disclosures from registered persons

High Ongoing

All registered persons must disclose outside business activities. Principals must approve or deny each OBA and document their review. Private securities transactions (selling away) require pre-approval and, if approved, supervisory oversight. Undisclosed OBAs are among the most common FINRA disciplinary findings.

FINRA Rules 3270, 3280
17

Perform background checks on all associated persons before registration

Medium Ongoing

All applicants for registration must disclose criminal history, regulatory actions, civil litigation, customer complaints, and financial matters on Form U4. The firm must verify disclosures and conduct a background investigation. Failure to conduct background checks before allowing unregistered activity is a violation.

FINRA Rule 3110(e); U4 Instructions
18

Verify that gift and entertainment policies comply with Rule 3220 limits

Medium 1 day

Gifts exceeding 00 per year per recipient (from persons other than customers) are prohibited. Business entertainment must be reasonable and directly related to business purposes. Document all gifts and entertainment in a log reviewed by compliance. Firm events, meals, and event tickets must be pre-approved.

FINRA Rule 3220; FINRA Regulatory Notice 18-08
19

Maintain complete and accurate books and records under Rule 17a-3 and 17a-4

Medium 2-3 days

Broker-dealers must retain: trade blotters, customer account records, order tickets, confirmations, correspondence, and financial records. Exchange Act Rule 17a-4 specifies retention periods (3-6 years) and requires WORM (write once, read many) storage for electronic records. The SEC has issued B+ in 17a-4 fines for WhatsApp/text message retention failures.

Exchange Act Rules 17a-3, 17a-4
20

File Uniform Termination Notice (Form U5) for departed registered persons within 30 days

Medium Ongoing

When a registered person departs, the firm must file a Form U5 within 30 days of termination. If the person was terminated for cause, the U5 must accurately reflect the reason. Material inaccuracies in a U5 expose the firm to defamation claims and FINRA enforcement.

FINRA Rule 2010; U5 Instructions
21

Review digital asset activities for applicable FINRA registration and disclosure requirements

Medium 2-3 days

Representatives and firms facilitating digital asset transactions may need additional FINRA registration. FINRA Regulatory Notice 23-08 requires members to notify FINRA before engaging in digital asset business. Crypto asset recommendations to retail customers are subject to Reg BI.

FINRA Regulatory Notice 23-08; FINRA Rules 1017, 2210

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Common Mistakes That Trigger Enforcement

Using generic WSP templates without customizing them to the firm's actual business activities
FINRA examiners read WSPs carefully and cite firms when procedures do not match actual practices. A mismatch between the WSP and actual activity is treated as an absence of supervision.
Allowing registered persons to use personal email or messaging apps for customer communications
Electronic communications on personal devices are still subject to Rule 17a-4 retention requirements. Firms have been fined 00M+ (collectively) for failing to preserve WhatsApp and personal email communications.
Treating Reg BI as a box-checking exercise rather than a substantive suitability upgrade
The SEC's Reg BI enforcement actions have focused on firms that adopted Reg BI policies on paper but continued making recommendations based on commission rather than customer best interest.
Missing net capital deficiency reporting to FINRA within the 24-hour window
Net capital violations that go unreported compound the original violation. FINRA Rule 17a-11 requires immediate notification — the 24-hour window is not a grace period.
Failing to update Form U4 for newly disclosed events within 30 days
Registered persons must amend Form U4 within 30 days of any event that would change their response to disclosure questions (criminal charges, judgments, liens). Delayed amendments result in individual disciplinary action and reflect on firm supervision.

Frequently Asked Questions

What is the difference between a broker-dealer and an investment adviser under FINRA rules?

A broker-dealer buys and sells securities for customers (agent) or for its own account (dealer) and is regulated by FINRA and the SEC. An investment adviser provides investment advice for compensation and is regulated by the SEC or state regulators. Some firms are dually registered. The key practical difference is that broker-dealers are subject to FINRA suitability (Rule 2111) and Reg BI, while investment advisers are subject to a fiduciary duty under the Investment Advisers Act.

How often does FINRA examine broker-dealers?

FINRA examines most member firms on an annual or biennial cycle, though examination frequency and depth depend on the firm's risk profile, business model, and prior examination history. Firms with prior deficiency letters or active investigations may receive more frequent examinations. FINRA also conducts targeted examinations on specific issues (e.g., Reg BI, digital assets) across a sample of firms simultaneously.

Does FINRA have jurisdiction over cryptocurrency trading platforms?

FINRA has jurisdiction over broker-dealers that facilitate trading in digital assets that are securities. Whether a specific digital asset is a security is a legal determination under the Howey Test. Platforms that trade only non-security digital assets (e.g., pure payment tokens) may not need FINRA registration, but should consult securities counsel. FINRA Regulatory Notice 23-08 requires any member firm engaging in digital asset activities to notify FINRA in advance.

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